Had loads of investigation done for an infected tooth under a front crown. They must have spent a fortune on scans, cone beam scan, consultancy, all in one department, then referred me on to another department for what I thought would be the operations, only to get another consultancy. At this point I called my dentist who referred to be to a private specialist. He did the op for me, two days later, for 200. Must have cost me over 200 in lost work time going to this place, just for these people to 'follow procedure's' If your procedure s leave people in pain you need to simplify your procedures!
I am a very nervous patient, the dentist, student and nurse put me at ease right away with there understanding and empathy. The student followed instructions from the dentist perfectly which really resulted in complete perfection and no pain. It was quick too. I was informed throughout and at length explained post operative care. The nurse was fully invested in my being at ease. Unbelievable care and attentence throughout. Thank you so much
I just want to say before anything else the actual Dental staff who dealt with me were wonderful. I never had any trouble with them. However the reception staff...You always end up on hold which is expected but when your waiting for 25 minutes and the phone was put down on you... you can understand why people get frustrated. I rung up again and managed to get through, the woman who answered was incredible rude a, I explained what was wrong and she didn't understand and got extra snippy. I had to explain the same thing at least 5 times. Eventually she understood and sorted me out but the woman did not need to treat me like an idiot. Then there was the phone call I just had. I was put through to the department I needed straight away (miracle) and one of the receptionists answered and asked me to hold while go get who I needed to speak to. The phone was left on I could hear everything going on, receptionists chatting to each other and typing on the computer. 40 minutes. I was left waiting for 40 minutes. And then they put the phone down on me again... Tried ringing through again, got put through to the department but again put on hold. Sorry but this is not acceptable. I understand that the service is busy and the staff are overworked but it's no excuse to ignore patients and be rude.
Took my Daughter to her appointment.Department for children's clinic is on the second floor in the building very easy to find reception and was attended to very quickly. Clinic is an open room with other patients, not a private room.Dental petitioner informed me that they do NOT sedate there patients fully to extract teeth.
Faultless service, very professional and helpful staff. I arrived there at 0730 and left pain free at 11. People complaining regarding the emergency A&E side should get a grip and be thankful they live in an area and country that offer such a service. Special thanks to Alex and her dental nurse, Hayley, both a credit to the service.
University Dental Hospital of Manchester is a UK Dentist based in Manchester, North West England. University Dental Hospital of Manchester is located at Higher Cambridge St, Manchester M15 6FH, UK.
Please contact with University Dental Hospital of Manchester using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find University Dental Hospital of Manchester opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Dentist in Manchester
You Might Also Consider